Frequently Asked Questions

Everything you need to know about your next pair of T.U.K. shoes.

How do I know what size to order?

Most T.U.K. styles follow standard US sizing. Since we do not offer half sizes, we generally recommend sizing up if you are between sizes. Please refer to our detailed Size Guide on each product page for specific measurements.

What is your return policy for outlet items?

We accept returns on unworn items in their original packaging within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.

How long will it take for my order to ship?

Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, while expedited options are available at checkout.

Are your shoes vegan-friendly?

Yes! T.U.K. Footwear offers a wide variety of PETA-approved vegan styles made from high-quality synthetic materials. Look for the 'Vegan' icon or category filter while browsing.

Do you ship internationally?

Currently, the T.U.K. Footwear Outlet ships to the United States and select international territories. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay for eligible orders.